Thank you for shopping with EUEUS. We are committed to delivering your order safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During festive seasons or sale periods, processing may take slightly longer.

Shipping Time

Estimated delivery time after dispatch:

Kerala: 2–5 business days

Rest of India: 4–8 business days

Delivery timelines may vary depending on your location and courier partner.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

We may offer free shipping on selected orders or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking ID via email or SMS/WhatsApp (where available), allowing you to monitor your shipment.

Delivery

Please ensure that the shipping address and contact details provided are accurate. EUEUS is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Delayed Delivery

While we strive to deliver on time, delays may occur due to:

Weather conditions

Public holidays

Natural disasters

Courier service disruptions

Remote delivery locations

We appreciate your patience in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.

Incorrect Shipping Address

If an incorrect address is provided and the order has already been dispatched, additional shipping charges may apply for re-delivery.

Contact Us

If you have any questions about shipping or your order, please contact us:

EUEUS

🌐 www.eueus.in⁠�

📧 hello@eueus.in

Thank you for choosing EUEUS. We appreciate your trust and look forward to bringing timeless elegance to your wardrobe.